Shipping & Return Policy
Shipping Charges: Free Shipping in all over India.
All our products are shipped out between 1 - 7 working days depending on the products. In situations beyond Lootin’s control, there may be circumstances, which cause a delay. In such cases, Lootin will ensure delivery in the earliest possible timeframe.
Returns & Exchanges:
Lootin has a no questions asked return policy. We might request you to share an image of your product/s. For your order to qualify as a return or exchange:
- You must raise a return request by emailing us on firstname.lastname@example.org within 48 hours of receipt of your order
- Product packaging, labels & tags must not be tampered with
- Product must be in perfect condition
- For prepaid orders, in case of order cancellations or orders that go to abandoned cart, refund will be processed back to the customer within 5-7 working days.
- Once you have requested for a return/exchange the product will be collected within 7 working days
- If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit